Jim Penman goes undercover boss


Take a look at the process and how Jim takes some 'Undercover boss' calls

We came across this short video on some socials and thought it was a great piece of engagement with the Jim's Group audience, customers and social followers.

It's also interesting to see a little bit of behind the scenes on how it all happens when you book your lawn to be mowed or any of the many other services on offer.

Enjoy!

Note: Credit to Jim and the social media team at the Jim's Group.