January 23, 2024
Ep30 Neil Gibbins, Hire A Hubby, Gladesville - franchise owner journey
Episode#30
Franchise owner journey: After 15 years as a VP in Citibank Corporate, Neil was tired of the stress, no control of his life, and certainly didn't want to miss another school sports day!
A shift into a 'handyman' franchise made a lot more sense than it may have otherwise appeared on the surface to others.
In Episode#30 - Neil is now a 20+year veteran in a business that sits in the size above 'man in a van' (called 'multi-person') for the brand, where he has staff and manages multiple trades in undertaking his work which is around 50% domestic and 50% stratas, corporates and schools.
Volunteering as 'the handyman' at the kids pre-school while working in banking, and spending many a weekend doing odds jobs for that, an undiscovered passion emerged, only later to become a full new business and career.
:27 Explaining levels of the franchise
1:00 Structure of the business
1:50 Sharing resources with other Hire A Hubby's - not in competition
2:33 Types of work
3:59 Recent jobs worked on
5:28 Engaging specialist trades work (plumber, electrician etc)
6:06 Hire A Hubby role in works like 'prep for sale' and referrals for those
8:14 Reno like 'The Block' every week! Building relationships with real estate agents
9:59 Importance of staying local for profitability, yet with an ability to serve wider
11:57 Network helping with suppliers of materials
12:55 Neil's day to day work
15:04 Background, a career in banking, and a family
16:15 The volunteer handyman at son's pre-school - a passion realised
17:50 Quitting banking and finding Hire A Hubby
19:14 'Interviewing' the CEO about the franchise
20:07 Buying Gladesville then Ryde territories and too much work
21:22 Call centre generated leads
22:05 What makes the business work from a Multi-Award winner?
Podcast Produced by: magnetic business media
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