According to CEO Mark Greenwood, in many cases, “the process can be completed in just one day! There's no longer any reason to wait to renew that beautiful wood in your home.”

Over time, wooden cabinets and floors can become damaged or faded but, with N-Hance, Mark says they can, “renew their life and luster at a fraction of the cost all without the hassle of replacing or having to experience the dust inconvenience and noxious odours that come with traditional wood refinishing processes and products.”

N-Hance Technicians remove the dirt and grime build-up that makes wood look fat and lifeless over time. “The renewal process thoroughly cleans the surface, removes old coatings, repairs damaged areas with less mess and applies an elegant finish.”

“Our wood refinishing is a proprietary system that involves little or no sanding – is non-toxic and has very little odor. We have a UV accelerator in our finishes so floors, cabinets & benchtops in your home will cure & dry with our exclusive ultraviolet (UV) Lightspeed® machine in hours instead of waiting three to five days.”

Bringing the business to Australia has been an exciting venture. For Mark, the US franchisors passion, size of the franchise network, products, and their chemistry, “was something we could relate to (with our existing franchise business) and we have the requisite technical experience in our team to manage this aspect, and know the Australian and New Zealand markets will replicate the growth and market acceptance of the US franchise system.”

As an established and successful franchisor, with “the people and systems already in place”, Mark explains teething problems usually experienced by a new franchise system were reduced significantly. “Our existing Wet-seal business has been operating for 31 years and we have a proven track record in the franchise industry. On top of this, five of the Australian N-Hance team members undertook extensive training programs and specifc specialised one-to-one training with N-Hance in the US,” – ensuring the best possible support and outcomes to franchisees.

Mark believes passion and a self-starter attitude are the two main attributes of a successful franchise, as well as being a ‘people person.’ “This business is all about delivering a fantastic product, service and a willingness to understand the customer’s needs when assessing their job or project.” In the US, franchisees have bought additional territories; taking on more of a management role and employing staff to undertake the refinishing work.

“They focus on working in the business (including sales) rather than directly in the business.” Mobile/van franchises are “great value for money” as they are not burdened with leases normally associated with retail or office space.

Variety is also a key element, as every day is different. “I think the biggest buzz at the end of most days will be the customer’s
reaction to the finished work – doing a rewarding job and getting paid for it – it does not get much better.”

For people interested in pursuing an N-Hance franchise:

• Lodge an expression of interest with National Franchise Manager, Darren Leaney to start preliminary discussions and have initial questions answered.
• Complete an application form
• Fly to NSW Head Office (Coffs Harbour) to meet the team, tour the premises – inc. training facility
• Complete due diligence (inc. selecting a territory): disclosure documents, franchise agreements
• Two-weeks training program
• Start-up pack delivered (valued at approx. $35K), delivered and ready to fit out van (inc. branding); with two months’ product to get started
• Work on local area marketing plan then formalized marketing plan

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